Title
What patients say, what doctors hear / Danielle Ofri.
ISBN
9780807062647 (electronic book)
0807062642 (electronic book)
9780807062630
0807062634
Published
Boston, Massachusetts : Beacon Press, [2017]
Copyright
©2017
Language
English
Description
1 online resource.
Call Number
R727.3 .O3642 2017eb
Dewey Decimal Classification
610.69/6
Summary
"Patients, anxious to convey their symptoms, feel an urgency to "make their case" to their doctors. Doctors, under pressure to be efficient, multitask while patients speak and often miss the key elements. Add in stereotypes, unconscious bias, conflicting agendas, and fear of lawsuits and the risk of misdiagnosis and medical errors multiplies dangerously. ... Reporting on the latest research studies and interviewing scholars, doctors, and patients, Dr. Ofri reveals how better communication can lead to better health for all of us."-- From book jacket.
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users.
Source of Description
Description based on print version record.
Communication and its discontents
From both sides now
It takes two
Now hear this
With all good intentions
What works
Chief listening officer
Listen to me
Just the facts, ma'am
Do no harm
What lies beneath
The language of medicine
Rushing to judgment
Can it be taught?
A fragile truce shatters
Can we talk?.
