Strategic planning and implementation of e-governance / P. K. Suri, Sushil.
Suri, P. K. (Pradeep Kumar); Sushil.
2017
JA85.2.I4
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Title Strategic planning and implementation of e-governance / P. K. Suri, Sushil.
Author Suri, P. K. (Pradeep Kumar)
ISBN 9789811021763 (electronic book)
9811021767 (electronic book)
9811021759
9789811021756
DOI https://doi.org/10.1007/978-981-10-2176-3
Publication Details Singapore : Springer, ©2017.
Language English
Description 1 online resource.
Item Number 10.1007/978-981-10-2176-3 doi
Call Number JA85.2.I4
Dewey Decimal Classification 320.954014
Summary The book is based on practical experience gained during the planning and execution of e-governance projects in India coupled with extensive research based on six national/multi-state-level agriculture related projects. It assesses e-governance projects in terms of desired project outcomes and analyzes performance from the viewpoints of three key groups - planners, implementers and beneficiaries. It highlights six constructs: extent of planning, comprehensiveness of strategy formulation, effectiveness of strategy implementation, changing situation, stakeholder competence levels and flexibility of processes, which are applied to reveal shortfalls in the existing planning and implementation system for e-governance projects in India. It also identifies a set of significant strategic variables influencing performance based on three independent opinion surveys of stakeholders located across the country, and uses these variables as the basis of strategic gap analyses of some major ongoing agriculture related projects. Furthermore it presents lessons learned from cross-case quantitative and qualitative analyses in the form of a generalized strategic framework for improving performance. Offering an overview of major e-governance projects, it uses several illustrative examples to address the underlying issues and to support the study findings and recommendations. It also presents a novel approach of building strategic alliances across related departments to achieve effective e-governance. The book will be of interest to the practitioners in government as well corporates who are engaged in planning and implementation of e-governance projects spanning across various layers of government. In Indian context, the learning issues are likely to trigger appropriate corrective measures for generating better value from the several flagship projects envisaged under the Digital India Programme. Further, it will interest the academic audience working on the strategic framework and constituting constructs. It will also benefit business students and application software architectures who aspire for a consulting career in the area of e-governance.
Bibliography, etc. Note Includes bibliographical references and index.
Access Note Access limited to authorized users.
Digital File Characteristics text file PDF
Added Author Sushil.
Series Flexible systems management series.
Available in Other Form Strategic planning and implementation of e -governance.
Linked Resources Online Access
Record Appears in Online Resources > Ebooks
All Resources
Preface; Contents; About the Authors; 1 Introduction to E-Governance; 1.1 General Background; 1.2 E-Governance in India; 1.3 E-readiness Status of India; 1.4 E-Governance in Agriculture
Significance and Challenges; 1.4.1 Agriculture-Related Popular Grassroot ICT Projects in India; 1.4.2 Agriculture-Related National/Multi-state E-Governance Projects in India; 1.5 Significance of the Book; 1.6 Concluding Remarks; References; 2 Measuring E-Governance Performance; 2.1 Introduction; 2.2 Key Stakeholders and Value from E-Governance; 2.3 Contributions of E-Governance; 2.4 Assessment of E-Governance.

2.5 Conceptualization of Performance Variables; 2.5.1 Macro-variable; 2.5.2 Micro-variables; 2.6 Generalized Multi-perspective Performance Analysis; 2.7 Concluding Remarks; References; 3 A Strategic Framework for Improving E-Governance Performance; 3.1 Introduction; 3.2 Synthesized Recommended Framework; 3.2.1 Changing Situation (Driver); 3.2.2 Strategic Planning (Enabler); 3.2.3 Strategy Implementation (Enabler); 3.2.4 Performance (Outcome); 3.3 Framework Implementation Considerations; 3.3.1 Planning-Level Considerations; 3.3.2 Implementation-Level Considerations.

3.3.3 Beneficiaries-Level Cconsiderations; 3.4 Methodology for Developing Strategic Framework; 3.4.1 Interpretation in Case Studies and Synthesis of Interpretations; 3.5 Concluding Remarks; Reference; 4 Changing Situation: A Driver of E-Governance; 4.1 Introduction; 4.2 Significance of Shared Vision and Mission; 4.3 Access to Service; 4.4 Changing User Needs; 4.5 Feedback Loop; 4.6 Reflections from Survey of Actors; 4.6.1 Univariate Analysis and Regression Summary; 4.6.1.1 Micro-variables of Effectiveness of Strategy Implementation; 4.6.2 Multivariate Analysis; 4.7 Concluding Remarks; References.

5 Strategic Planning: An Enabler of E-Governances; 5.1 Introduction; 5.1.1 Extent of Planning; 5.1.2 Comprehensiveness of Strategy Formulation; 5.1.3 Flexibility of Processes; 5.2 Suitability of Conventional Planning Approach to E-Governance Projects; 5.3 Significance of Environmental Analysis in E-Governance; 5.4 Planning for Service Delivery; 5.5 Strategic Importance of Stakeholders in E-Governance; 5.6 Strategic Importance of Collaborations in E-Governance; 5.7 Need for Refining Structure and Processes; 5.8 Significance of Feedback System; 5.9 Reflections from Survey of Actors.

5.9.1 Univariate Analysis and Regression Summary; 5.9.1.1 Micro-variables of Extent of Planning; 5.9.1.2 Micro-variables of Comprehensiveness of Strategy Formulation; 5.9.1.3 Micro-variables of Flexibility of Processes; 5.9.2 Multivariate Analysis; 5.10 Concluding Remarks; References; 6 Strategy Implementation: An Enabler of E-Governance; 6.1 Introduction; 6.1.1 Effectiveness of Strategy Implementation; 6.1.2 Competence Level of Actors; 6.2 Involvement of Senior Leadership; 6.3 Motivation of Operational Staff; 6.4 Empowerment of Operational Employees; 6.5 Effective Communication.

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