000777658 000__ 06826cam\a2200565Ia\4500 000777658 001__ 777658 000777658 005__ 20230306142727.0 000777658 006__ m\\\\\o\\d\\\\\\\\ 000777658 007__ cr\nn\nnnunnun 000777658 008__ 161028s2017\\\\sz\\\\\\ob\\\\001\0\eng\d 000777658 019__ $$a961202281$$a961444075$$a963583593$$a964614677$$a974650058 000777658 020__ $$a9783319444680$$q(electronic book) 000777658 020__ $$a3319444689$$q(electronic book) 000777658 020__ $$z9783319444673 000777658 020__ $$z3319444670 000777658 0247_ $$a10.1007/978-3-319-44468-0$$2doi 000777658 035__ $$aSP(OCoLC)ocn961343809 000777658 035__ $$aSP(OCoLC)961343809$$z(OCoLC)961202281$$z(OCoLC)961444075$$z(OCoLC)963583593$$z(OCoLC)964614677$$z(OCoLC)974650058 000777658 040__ $$aIDEBK$$beng$$epn$$cIDEBK$$dYDX$$dN$T$$dEBLCP$$dOCLCQ$$dOCLCF$$dUAB$$dUPM$$dIOG 000777658 049__ $$aISEA 000777658 050_4 $$aHC79.I55 000777658 08204 $$a338/.064$$223 000777658 24500 $$aPhantom ex machina :$$bdigital disruption's role in business model transformation /$$cAnshuman Khare, Brian Stewart, Rod Schatz, editors. 000777658 250__ $$a1st ed. 2017. 000777658 260__ $$aCham :$$bSpringer,$$c2017. 000777658 300__ $$a1 online resource 000777658 336__ $$atext$$btxt$$2rdacontent 000777658 337__ $$acomputer$$bc$$2rdamedia 000777658 338__ $$aonline resource$$bcr$$2rdacarrier 000777658 347__ $$atext file$$bPDF$$2rda 000777658 504__ $$aIncludes bibliographical references and index. 000777658 5050_ $$aPreface; Editor Bios; Editorial Board ; Acknowledgements; Contents; About the Authors; Part I: Introduction; Chapter 1: Making Sense ofßDigital Disruption Using aßConceptual Two-Order Model; 1.1 Introduction; 1.2 The Nature ofßtheßFirm; 1.3 Disrupted Industries; 1.4 Barriers toßEntry andßExit; 1.4.1 Structural Barriers; 1.4.2 Customer-Centred Barriers; 1.4.3 Soft Barriers; 1.5 Business Models, Strategies andßOperations; 1.6 Digital Disruption Conceptual Framework; 1.6.1 First- andßSecond-Order Disruptions; 1.6.2 Disruption Assessment; 1.7 Conclusion; References; Part II: Business Strategy. 000777658 5058_ $$aChapter 2: Whole Enterprise Social Media forßBusiness Performance2.1 Introduction; 2.2 Whole Enterprise Social Media; 2.3 The Social Media forßBusiness Performance Programme andßArchive; 2.4 Employee Involvement; 2.4.1 Social Media Application; 2.4.2 Examples fromßtheßArchive; 2.5 Customer Engagement; 2.5.1 Social Media Application; 2.5.2 Examples fromßtheßArchive; 2.6 Product Development andßDesign; 2.6.1 Social Media Application; 2.6.2 Examples fromßtheßArchive; 2.7 Supply Chain Management; 2.7.1 Social Media Application; 2.7.2 Examples fromßtheßArchive. 000777658 5058_ $$a2.8 Metrics forßEnterprise-Wide Social Media2.8.1 Social Media Application; 2.8.2 Examples fromßtheßArchive; 2.9 Strategy Formulation andßIntegration; 2.10 Conclusion; References; Chapter 3: Cultural Communication Patterns: AßWay How Management andßEngineering Can Improve Their Mutual Understanding; 3.1 The Problem: TheßDisruption ofßCommunication; 3.2 The Complexity ofßCommunication andßCognition; 3.2.1 Embodiment; 3.2.2 Communication asßaßProcess; 3.2.3 Motives andßMotivation; 3.3 Patterns forßBetter Shared Representation; 3.3.1 Design Patterns andßPattern Languages. 000777658 5058_ $$a3.3.2 Cultural Communication inßPatterns3.3.3 Motives inßCultural Patterns; 3.4 Conclusion; References; Chapter 4: Technology andßDisruption: How theßNew Customer Relationship Influences theßCorporate Strategy; 4.1 Disruptive Technology andßIts Challenges forßCRM; 4.2 Data inßaßDigital World; 4.3 Information Flow Triggered by theßCompany; 4.3.1 Using Data toßImprove theßCustomer Experience; 4.3.2 Customer Feedback asßaßLearning System; 4.3.3 New andßModified Products toßMeet Customer Requirements; 4.3.4 Differentiated Customer Management toßIncrease theßCustomer Retention Rate. 000777658 5058_ $$a4.4 Customer Centricity asßKey Element ofßtheßDigital Business ModelReferences; Chapter 5: Platform Business Models andßInternet ofßThings asßComplementary Concepts forßDigital Disruption; 5.1 Times ofßDigital Disruption; 5.2 Platform Concepts; 5.2.1 Markets, Integrated Firms, Intermediaries, andßPlatforms; 5.2.2 An Overall Perspective onßPlatforms; 5.2.3 An Individual Perspective onßPlatforms; 5.3 The Internet, theßInternet ofßThings, andß"Industry 4.0"; 5.3.1 Similarities andßDifferences ofßInternet ofßThings andß"Industry 4.0"; 5.3.2 Application ofßInternet ofßThings andßIndustry 4.0. 000777658 506__ $$aAccess limited to authorized users. 000777658 520__ $$aThis book explores the factors that make digital disruption possible and the effects this has on existing business models. It takes a look at the industries that are most susceptible to disruption and highlights what executives can do to take advantage of disruption to re-invent their business model. It also examines the pivotal role that technology plays in creating new dynamics to business operations and forcing business model changes. Adoption of digital technology has caused process disruptions in a number of industries and led to new business models (e.g., Über, AirBnb) and new products. In addition to covering some of the more popular and well known examples, this book targets not so obvious disruptions in the education sector and in services and changing business models. Phantom Ex Machina: Digital Disruption’s Role in Business Model Transformation is divided into six parts. The book begins with an introduction to digital disruption and why it matters. The next part of the book focuses on business strategy which includes case studies on the impact of social media and how digital disruption changes pricing strategies and price models. For part three, the authors observe technology’s role in digital disruptions. Chapters cover how 3D printing is challenging existing business models and how the automotive industry is innovating with new perspectives. Part four covers higher education, recognizing digital disruption’s transformation in graduate management education. Part five centers upon the service industry with a look at virtual teams and the emergence of virtual think tanks. Finally the book concludes with a look to the future, embracing disruptions. . 000777658 588__ $$aOnline resource; title from PDF title page (viewed November 17, 2016). 000777658 650_0 $$aInformation technology$$xEconomic aspects. 000777658 650_0 $$aTechnological innovations$$xEconomic aspects. 000777658 650_0 $$aSuccess in business. 000777658 7001_ $$aKhare, Anshuman. 000777658 7001_ $$aStewart, Brian. 000777658 7001_ $$aSchatz, Rod. 000777658 77608 $$iPrint version:$$aKhare, Anshuman.$$tPhantom Ex Machina : Digital Disruption's Role in Business Model Transformation.$$dCham : Springer International Publishing, ©2016$$z9783319444673 000777658 852__ $$bebk 000777658 85640 $$3SpringerLink$$uhttps://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-319-44468-0$$zOnline Access$$91397441.1 000777658 909CO $$ooai:library.usi.edu:777658$$pGLOBAL_SET 000777658 980__ $$aEBOOK 000777658 980__ $$aBIB 000777658 982__ $$aEbook 000777658 983__ $$aOnline 000777658 994__ $$a92$$bISE