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Foreword; Preface; The Context of Writing the Book; The Book Goal; Material Organization; Acknowledgments; Contents; 1 Collaboration and Decision-Making in Context; 1.1 The Evolving Controlled Object; 1.1.1 The Enterprise as a Large-Scale System; 1.1.2 Adopted Terminology; 1.1.3 Classification; 1.2 From Hierarchical Control to Cooperative Schemes; 1.2.1 Hierarchical Systems Approach; 1.2.2 Towards Cooperative Schemes; 1.3 The Role of the Human in the System; 1.3.1 The Human in the Loop; 1.3.2 Allocation of Functions and Levels of Automation.
1.3.3 The Need for Effective Computer Supported Collaboration1.4 Towards Anthropocentric Information Systems; 1.4.1 Several Questions and Answers; 1.4.2 Attributes; 1.5 Decisions and Decision Units; 1.5.1 Definitions; 1.5.1.1 The Decision; 1.5.1.2 Decision Situations; 1.5.2 Possible Approaches; 1.5.2.1 The Bounded Rationality; 1.5.2.2 The Implicit Favourite; 1.5.2.3 Multiparticipant Decisions; 1.5.3 Multicriteria Decision Models; 1.5.3.1 Example; 1.5.3.2 Objectives and Criteria; 1.5.3.3 Evaluation Criteria or Evaluators?; 1.6 Notes and Comments; References; 2 Decision Support Systems.
2.1 Decisions and Decision-Makers2.1.1 Herbert Simon's Process Model of Decision-Making; 2.1.2 Limits and Constrains of Human Decision Makers; 2.1.3 Classes of Decision-Makers; 2.2 DSS Basic Concepts; 2.2.1 Definition and Characteristic Features; 2.2.2 DSS Technology; 2.2.2.1 Particular Subclasses; 2.2.2.2 Architecture; 2.2.3 A Special Case: Real-Time DSS for Control Applications; 2.3 DSS Subclasses; 2.3.1 Classification 1 (with Respect to Decision Maker Type); 2.3.2 Classification 2 (with Respect to Type of Support); 2.3.3 Classification 3 (with Respect to the Technological Orientation).
2.3.4 Special Cases2.3.4.1 Group Supporting Systems Versus Negotiation Support Systems; 2.3.4.2 Mixed Knowledge Systems; 2.4 DSS Construction; 2.4.1 Influence Factors; 2.4.1.1 People; 2.4.1.2 Orientation and Purpose; 2.4.1.3 Constraints and Standards; 2.4.2 Design and Implementation Approaches; 2.4.2.1 Technology Oriented or Work Centric; 2.4.2.2 The Prototype-Based Approach; 2.4.2.3 I & CT Products or Services?; 2.4.3 Selection of the I & CT Tools; 2.4.3.1 Criteria; 2.4.3.2 A Simple Collaborative Selection Algorithm; 2.4.4 Integration and Evaluation; 2.5 Notes and Comments; References.
3 Collaborative Activities and Methods3.1 Computer Supported Collaboration; 3.1.1 Collaboration, e-Collaboration and Collaborative Groups; 3.1.1.1 The Concept; 3.1.1.2 Subclasses; 3.1.2 Brief History of e-Collaboration; 3.1.2.1 Milestones in Computer Mediated Communication; 3.1.2.2 Decision Rooms; 3.1.2.3 GSS Software and Systems; 3.1.3 More About Group Support Systems; 3.1.4 Crowdsourcing-A Special Case of Collaboration; 3.2 Fundamentals of Social Choice; 3.2.1 Aggregating Individual Preferences ; 3.2.2 Voting Mechanisms; 3.2.2.1 Scoring Rules; 3.2.2.2 Condorcet Extensions.
1.3.3 The Need for Effective Computer Supported Collaboration1.4 Towards Anthropocentric Information Systems; 1.4.1 Several Questions and Answers; 1.4.2 Attributes; 1.5 Decisions and Decision Units; 1.5.1 Definitions; 1.5.1.1 The Decision; 1.5.1.2 Decision Situations; 1.5.2 Possible Approaches; 1.5.2.1 The Bounded Rationality; 1.5.2.2 The Implicit Favourite; 1.5.2.3 Multiparticipant Decisions; 1.5.3 Multicriteria Decision Models; 1.5.3.1 Example; 1.5.3.2 Objectives and Criteria; 1.5.3.3 Evaluation Criteria or Evaluators?; 1.6 Notes and Comments; References; 2 Decision Support Systems.
2.1 Decisions and Decision-Makers2.1.1 Herbert Simon's Process Model of Decision-Making; 2.1.2 Limits and Constrains of Human Decision Makers; 2.1.3 Classes of Decision-Makers; 2.2 DSS Basic Concepts; 2.2.1 Definition and Characteristic Features; 2.2.2 DSS Technology; 2.2.2.1 Particular Subclasses; 2.2.2.2 Architecture; 2.2.3 A Special Case: Real-Time DSS for Control Applications; 2.3 DSS Subclasses; 2.3.1 Classification 1 (with Respect to Decision Maker Type); 2.3.2 Classification 2 (with Respect to Type of Support); 2.3.3 Classification 3 (with Respect to the Technological Orientation).
2.3.4 Special Cases2.3.4.1 Group Supporting Systems Versus Negotiation Support Systems; 2.3.4.2 Mixed Knowledge Systems; 2.4 DSS Construction; 2.4.1 Influence Factors; 2.4.1.1 People; 2.4.1.2 Orientation and Purpose; 2.4.1.3 Constraints and Standards; 2.4.2 Design and Implementation Approaches; 2.4.2.1 Technology Oriented or Work Centric; 2.4.2.2 The Prototype-Based Approach; 2.4.2.3 I & CT Products or Services?; 2.4.3 Selection of the I & CT Tools; 2.4.3.1 Criteria; 2.4.3.2 A Simple Collaborative Selection Algorithm; 2.4.4 Integration and Evaluation; 2.5 Notes and Comments; References.
3 Collaborative Activities and Methods3.1 Computer Supported Collaboration; 3.1.1 Collaboration, e-Collaboration and Collaborative Groups; 3.1.1.1 The Concept; 3.1.1.2 Subclasses; 3.1.2 Brief History of e-Collaboration; 3.1.2.1 Milestones in Computer Mediated Communication; 3.1.2.2 Decision Rooms; 3.1.2.3 GSS Software and Systems; 3.1.3 More About Group Support Systems; 3.1.4 Crowdsourcing-A Special Case of Collaboration; 3.2 Fundamentals of Social Choice; 3.2.1 Aggregating Individual Preferences ; 3.2.2 Voting Mechanisms; 3.2.2.1 Scoring Rules; 3.2.2.2 Condorcet Extensions.