000780453 000__ 05503cam\a2200541Ii\4500 000780453 001__ 780453 000780453 005__ 20230306143011.0 000780453 006__ m\\\\\o\\d\\\\\\\\ 000780453 007__ cr\nn\nnnunnun 000780453 008__ 170329s2017\\\\sz\\\\\\ob\\\\001\0\eng\d 000780453 019__ $$a980161352$$a980488841$$a980702299$$a980776443$$a980962151$$a981144904$$a981565784$$a981828290$$a984861880 000780453 020__ $$a9783319543833$$q(electronic book) 000780453 020__ $$a3319543830$$q(electronic book) 000780453 020__ $$z9783319543826 000780453 020__ $$z3319543822 000780453 0247_ $$a10.1007/978-3-319-54383-3$$2doi 000780453 035__ $$aSP(OCoLC)ocn979992079 000780453 035__ $$aSP(OCoLC)979992079$$z(OCoLC)980161352$$z(OCoLC)980488841$$z(OCoLC)980702299$$z(OCoLC)980776443$$z(OCoLC)980962151$$z(OCoLC)981144904$$z(OCoLC)981565784$$z(OCoLC)981828290$$z(OCoLC)984861880 000780453 040__ $$aN$T$$beng$$erda$$epn$$cN$T$$dN$T$$dGW5XE$$dYDX$$dEBLCP$$dNJR$$dUAB$$dOCLCF$$dIOG$$dCOO$$dAZU$$dUPM 000780453 049__ $$aISEA 000780453 050_4 $$aTS156.17.I86 000780453 08204 $$a658.5/62$$223 000780453 1001_ $$aNatarajan, Dhanasekharan,$$eauthor. 000780453 24510 $$aISO 9001 quality management systems /$$cDhanasekharan Natarajan. 000780453 264_1 $$aCham, Switzerland :$$bSpringer,$$c[2017] 000780453 300__ $$a1 online resource. 000780453 336__ $$atext$$btxt$$2rdacontent 000780453 337__ $$acomputer$$bc$$2rdamedia 000780453 338__ $$aonline resource$$bcr$$2rdacarrier 000780453 347__ $$atext file$$bPDF$$2rda 000780453 4901_ $$aManagement and industrial engineering 000780453 504__ $$aIncludes bibliographical references and index. 000780453 5050_ $$aPreface; Acknowledgements; Contents; About the Author; 1 Introducing Quality Management System; Abstract; 1.1 Introduction; 1.2 Relating Internal and End Customers; 1.3 Understanding Quality; 1.3.1 Needs and Expectations of Internal and End Customers; 1.3.1.1 Needs and Expectations of End Customer; 1.3.1.2 Needs and Expectations of RF Filter Assembly; 1.4 Quality Management System; References; 2 Establishing ISO 9001 QMS Documentation; Abstract; 2.1 Documented QMS; 2.1.1 Needs for Documentation; 2.1.2 Basic Considerations; 2.2 Process Approach; 2.2.1 Defining Process Characterization 000780453 5058_ $$a2.2.2 Monitoring and Measurement2.2.2.1 Control Purposes; 2.2.2.2 Ensuring Process Effectiveness; 2.2.2.3 Improving Process Efficiency; 2.3 Illustrating Process Characterization; 2.3.1 Inputs; 2.3.2 Process Procedure with Acceptance Criteria; 2.3.3 Quality Needs of Internal Customer; 2.3.4 Monitoring and Measurement; 2.3.5 Outputs; 2.4 Process Approach for Controlling Engineering Documents; 2.4.1 Inputs and Outputs; 2.4.2 Quality Needs of Customers and Acceptance Criteria; 2.4.3 Monitoring and Measurement; 2.5 QMS Processes; 2.5.1 Sequence and Interaction of QMS Processes 000780453 5058_ $$a2.5.1.1 Illustration2.5.1.2 Additional Information for Process Interactions; 2.6 QMS Documents; 2.6.1 Quality Manual; 2.6.2 Expertise for Preparing QMS Documents; References; 3 Management Processes; Abstract; 3.1 Introduction; 3.2 Organization and Its Context; 3.2.1 Documentation Requirements; 3.2.1.1 The Procedure; 3.2.1.2 Suggested List of External and Internal Issues; 3.2.2 Monitoring External and Internal Issues; 3.2.2.1 Internal Issues; 3.3 Needs and Expectations of Interested Parties; 3.3.1 Interested Parties; 3.3.2 Requirements of Interested Parties 000780453 5058_ $$a3.3.3 Determining, Monitoring and Reviewing3.4 Scope of Quality Management System; 3.5 Quality Management System and Its Processes; 3.5.1 Establishing QMS; 3.5.1.1 Characterizing QMS Processes; 3.5.1.2 Assigning Responsibilities and Authorities; 3.5.1.3 Addressing Risks and Opportunities; 3.5.2 Implementing, Maintaining and Improving QMS; 3.5.3 Maintaining and Retaining Documented Information; 3.5.3.1 Retaining Documented Information; 3.6 Leadership; 3.6.1 Leadership and Commitment; 3.6.1.1 Taking Accountability; 3.6.1.2 Establishing Quality Policy and Quality Objectives 000780453 5058_ $$a3.6.1.3 Integrating QMS with Business Processes3.6.1.4 Promoting Process Approach and Risk-Based Thinking; 3.6.1.5 Ensuring the Resources for QMS; 3.6.1.6 Communicating QMS Requirements; 3.6.1.7 Achieving the Intended Results of QMS; 3.6.1.8 Engaging, Directing and Supporting the Effectiveness of QMS; 3.6.1.9 Promoting Improvement; 3.6.1.10 Supporting Other Management Roles; 3.6.2 Customer Focus; 3.6.3 Establishing and Communicating Quality Policy; 3.6.3.1 Communicating Quality Policy; 3.6.4 Organizational Roles, Responsibilities and Authorities; 3.7 Planning 000780453 506__ $$aAccess limited to authorized users. 000780453 520__ $$aThis book explains the requirements of ISO 9001 for establishing quality management system (QMS) for an organization. The requirements are illustrated with examples from industries for understanding the requirements and preparing the documents of QMS with high clarity. Methods of integrating ISO 9001 requirements with enterprise resource planning (ERP) software are presented. The software integrated approach enables process owners to focus on their core tasks of achieving the planned outputs of processes and the software generates quality records automatically. 000780453 588__ $$aOnline resource; title from PDF title page (viewed April 04, 2017). 000780453 650_0 $$aISO 9001 Standard. 000780453 650_0 $$aQuality assurance$$xManagement. 000780453 77608 $$iPrint version:$$z3319543822$$z9783319543826$$w(OCoLC)971225410 000780453 830_0 $$aManagement and industrial engineering. 000780453 852__ $$bebk 000780453 85640 $$3SpringerLink$$uhttps://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-319-54383-3$$zOnline Access$$91397441.1 000780453 909CO $$ooai:library.usi.edu:780453$$pGLOBAL_SET 000780453 980__ $$aEBOOK 000780453 980__ $$aBIB 000780453 982__ $$aEbook 000780453 983__ $$aOnline 000780453 994__ $$a92$$bISE