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000780482 24500 $$aApplication of social media in crisis management :$$badvanced sciences and technologies for security applications /$$cBabak Akhgar, Andrew Staniforth, David Waddington, editors.
000780482 264_1 $$aCham, Switzerland :$$bSpringer,$$c[2017]
000780482 300__ $$a1 online resource :$$bcolour illustrations.
000780482 336__ $$atext$$btxt$$2rdacontent
000780482 337__ $$acomputer$$bc$$2rdamedia
000780482 338__ $$aonline resource$$bcr$$2rdacarrier
000780482 347__ $$atext file$$bPDF$$2rda
000780482 4901_ $$aTransactions on computational science and computational intelligence
000780482 504__ $$aIncludes bibliographical references and index.
000780482 5050_ $$aAcknowledgments; Contents; Editors' Biographies; Authors' Biographies; Contributors; Chapter 1: Introduction; 1.1 Scope and Primary Objective; 1.2 Identifying the Need for an Interactive Approach; 1.3 An Overview of Contents; References; Part I: Human Factors and Recommendations for Best Practice; Chapter 2: Human Factors in Crisis, Disaster and Emergency: Some Policy Implications and Lessons of Effective Communication; 2.1 Prevalent Myths and Misconceptions; 2.2 Shared Fate and Unity of Purpose; 2.3 Policy Implications; 2.4 Lessons for Communication Strategy; 2.5 A Place for Social Media.
000780482 5058_ $$a4.4 Social Media and Terrorist Incidents: The Oslo and Utoya Attacks, 20114.4.1 Context; 4.4.2 Public Social Media Use; 4.4.3 Official Communications and Use of Social Media; 4.5 Social Media and Natural Disasters: The Tohoku Earthquake; 4.5.1 Context; 4.5.2 Public Use of Social Media; 4.5.3 Official Use of Social Media; 4.6 Review of Best Practice and Recommendations; 4.6.1 Recommendation 1: Social Media Use Should Be Planned and Established Well in Advance of a Crisis.
000780482 5058_ $$a4.6.2 Recommendation 2: Strategies Should Be Used to Maximise the Potential of Public Use of Social Media, While Minimising Potential Risks4.6.3 Recommendation 3: Social Media Should Be Employed in a Timely Manner; 4.6.4 Recommendation 4: The Official Social Media Source Must Inspire Public Confidence; 4.6.5 Recommendation 5: Crisis Communicators Should Engage in Two-Way Communication; 4.6.6 Recommendation 6: Social Media Messages Must Adopt an Appropriate Tone; 4.6.7 Recommendation 7: Social Media Communications Should Be Clear and Unambiguous.
000780482 5058_ $$a4.6.8 Recommendation 8: Access to Social Media and Mobile Internet Must Be ConsideredReferences; Part II: Technological Design and Development of ATHENA; Chapter 5: Best Practices in the Design of a Citizen Focused Crisis Management Platform; 5.1 Introduction; 5.2 Social Media in Crisis Situations; 5.3 Managing Information Overload; 5.4 Information Credibility; 5.4.1 Prioritization; 5.5 Map-Based Interfaces; 5.6 Mobile Devices and Applications; 5.7 Search and Rescue; 5.8 Concluding Recommendations; References.
000780482 506__ $$aAccess limited to authorized users.
000780482 520__ $$aThis book explores how social media and its advances enables citizens to empower themselves during a crisis. The book addresses the key issues related to crises management and social media as the new platform to assist citizens and first responders dealing with multiple forms of crisis, from major terrorist attacks, larger scale public disorder, large-scale movement of people across borders, and natural disasters. The book is based on the results and knowledge gained during the European Commission ATHENA project which has been addressing critical issues in contemporary crisis management and social media and smart mobile communications. This book is authored by a mix of global contributors from across the landscape of academia, emergency response and experts in government policy and private industry. This title explores and explains that during a modern crisis, the public self-organizes into voluntary groups, adapt quickly to changing circumstances, emerge as leaders and experts and perform life-saving actions; and that they are increasingly reliant upon the use of new communications media to do it. • Explores how socio-technical developments have enabled citizen-based response during times of crisis and disaster; • Discusses how to facilitate the inclusion of emergent technological initiatives into organizational structures; • Features contributions from academia and practitioners, exploring the state of art in social media deployment in crisis management.
000780482 588__ $$aOnline resource; title from PDF title page (viewed April 6, 2017).
000780482 650_0 $$aCommunication in crisis management.
000780482 650_0 $$aSocial media.
000780482 7001_ $$aAkhgar, Babak,$$eeditor.
000780482 7001_ $$aStaniforth, Andrew,$$eeditor.
000780482 7001_ $$aWaddington, David,$$eeditor.
000780482 77608 $$iPrint version:$$tApplication of social media in crisis management.$$dCham, Switzerland : Springer, [2017]$$z3319524186$$z9783319524184$$w(OCoLC)966582822
000780482 830_0 $$aTransactions on computational science and computational intelligence.
000780482 852__ $$bebk
000780482 85640 $$3SpringerLink$$uhttps://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-319-52419-1$$zOnline Access$$91397441.1
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