@article{781603,
      recid = {781603},
      author = {Basu, Ron.},
      title = {Managing quality in projects/},
      publisher = {Gower,},
      address = {Burlington, Vt. :},
      pages = {x, 254 p. :},
      year = {2012},
      url = {http://library.usi.edu/record/781603},
}