@article{782116,
      note = {Includes author index.},
      author = {Dumas, Marlon, and Fantinato, Marcelo,},
      url = {http://library.usi.edu/record/782116},
      title = {Business process management workshops : BPM 2016  International Workshops, Rio de Janeiro, Brazil, September  19, 2016, Revised papers /. BPM (Conference)},
      doi = {https://doi.org/10.1007/978-3-319-58457-7},
      recid = {782116},
      pages = {1 online resource (xi, 488 pages) :},
}