Theoretical contributions: literature analysis and conceptual models
Tracing the roots of the organizational benefits of IT services
Blockchain Technology as an Enabler of Service Systems: A Structured Literature Review
FabLabs as Platforms for Digital Fabrication Services: a Literature Analysis
IT-Support in Workplace Health Promotion: Mobile Apps on the Rise
New ways to deal with Omni-channel services: Opening the door to synergies, or problems in the horizon
Organizational Impact on Software Development of e-Services techniques
Healthcare and the Co-creation of Value: Qualifying the service roles of informal caregivers
Exploring Disparities in the Relationship between Corruption and Human Development using a Cluster Analysis
Examining the impact of social networking sites on performance of service firms: evidence from Romania
Service systems analysis and design
A Conceptual Modelling of the Key Components and Relations of Service Systems
Social Media Marketing and Value Co-Creation: a Dynamic Performance Management Perspective
Creative Industries and Big Data: a Business Model for Service Innovation
More observations, more variables or more quality
Data acquisition strategies to enhance uncertainty analytics for industrial service contracting
From Data Science to Value Creation
Towards A Unified Approach To Identify Business Model Patterns: A Case Of E-Mobility Services
Towards Requirements Analytics: A Research Agenda to Model and Evaluate the Quality of Unstructured Requirements Specifications
A GIS-based Decision Support System for Locating Primary Care Facilities
Combining data analytics with layout improvement heuristics to improve libraries' service quality
Service organizations case studies and practices
A Return on Our Experience of Modeling a Service-oriented Organization in a Service Cartography
Content Analysis of Customer Reviews to Identify Sources of Value Creation in the Hotel Environment
Beyond Quality of Service: Exploring What Tourists Really Value
Multivariate Analysis of EU Convergence in Higher Education Services
Does Community Service Make any Difference in University Rankings
Digital Transformation at the University Of Porto
The Role of Digital Tools and Platforms for Training Programmes Developed by the Organisations of the Banking Sector
Fraud Risk Modelling: Requirements Elicitation in the Case of Telecom Services
Mega sporting events and technology: the role of social networks in co-creating value for the Olympic Games
Sustainability: service ecosystems, environment control and Transportation
Towards a Proposal for the Sustainability Through Institutions in Public Transport Services in Times of Emergency
Digital Services Development Using Statistics Tools to Emphasize Pollution Phenomena
Service Orientation of Environment Control Processes
Service ecosystems for the common good: a case of non-profit network organization
Customer Satisfaction from Inner-city Services: a case study
Using Ethological Approaches to Understand Skiers' Behavior in Cable Cars Queues in Order to Improve Overall Satisfaction: an Empirical Study Conducted in the Swiss Alps.