@article{782712,
      author = {Rice, Ronald E. and Cooper, Stephen D,},
      url = {http://library.usi.edu/record/782712},
      title = {Organizations and unusual routines: a systems analysis of  dysfunctional feedback processes /},
      publisher = {Cambridge University Press,},
      recid = {782712},
      pages = {xv, 383 p. :},
      address = {Cambridge ;},
      year = {2010},
}