TY  - GEN
T1  - Service quality measurement:issues and perspectives /
DA  - 2013.
CY  - Hamburg :
AU  - Rodrigues, L. L. R.
CN  - HF5415.335
PB  - Anchor Academic Pub.,
PP  - Hamburg :
PY  - 2013.
N1  - Cover title.
ID  - 782923
KW  - Consumer satisfaction
KW  - Customer services
KW  - Service industries
SN  - 9783954895526 (electronic bk.)
TI  - Service quality measurement:issues and perspectives /
LK  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=1324041
UR  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=1324041
ER  -