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Section 1: Introduction
What this book is about
A critique of current approaches
The case for change
Section 2: The causal map
The six lenses
Personal identity
Cognitive dynamics (how our minds work)
Organizational identity
Organizational dynamics
External context
Section 3: A method for change
Taking an OD approach
Tips for consulting
Introduction to the iterative model
Diagnosis
Imagination
Leadership and behaviour
Governance, process and metrics
Section 4: Conclusion
Final thoughts.

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