The health care landscape
Effectively implementing quality and safety improvement
Spreading improvement
Physician champions
Building a culture of safety
Principles and practices of high reliability organizations
Key quality and safety measures
Using data for feedback and improvement
Leading effective teams : for clinical care and for performance improvement
Engaging patients and families
Improving care coordination and reducing readmissions
Addressing variation in utilization
Physician alignment and clinical integration
New payment models
The clinical leader role in emerging models of care
Compendium of action steps.