@article{784724,
      note = {"A Productivity Press book."},
      author = {Protzman, Charles, and McNamara, Joe, and Protzman, Dan,},
      url = {http://library.usi.edu/record/784724},
      title = {One-piece flow vs. batching : a guide to understanding how  continuous flow maximizes productivity and customer value  /},
      recid = {784724},
      pages = {1 online resource.},
}