Warranty fraud management : reducing fraud and other excess costs in warranty and service operations / Matti Kurvinen, Ilkka Toyryla, D. N. Prabhakar Murthy.
2016
HF5415.157 .K878 2016
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Details
Title
Warranty fraud management : reducing fraud and other excess costs in warranty and service operations / Matti Kurvinen, Ilkka Toyryla, D. N. Prabhakar Murthy.
ISBN
9781119277576
9781119239703 (electronic bk.)
9781119239703 (electronic bk.)
Published
Hoboken, [New Jersey] : Wiley, 2016.
Copyright
©2016
Language
English
Description
1 online resource (402 pages).
Call Number
HF5415.157 .K878 2016
Dewey Decimal Classification
658.4/73
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users.
Source of Description
Description based on print version record.
Series
Wiley and SAS business series.
Available in Other Form
Print version: Kurvinen, Matti, 1961- Warranty fraud management : reducing fraud and other excess costs in warranty and service operations. Hoboken, [New Jersey] : Wiley, c2016 9781119277576
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