TY - GEN AU - Chakraborty, Mou, CN - ProQuest Ebook Central CN - Z711 ID - 786328 KW - Public services (Libraries) KW - Libraries KW - Library employees LK - https://univsouthin.idm.oclc.org/login?url=http://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=4619963 SN - 9781440840777 SN - 1440840776 T1 - Stellar customer service :training library staff to exceed expectations / TI - Stellar customer service :training library staff to exceed expectations / UR - https://univsouthin.idm.oclc.org/login?url=http://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=4619963 ER -