000787061 000__ 02187cam\a2200469\i\4500 000787061 001__ 787061 000787061 005__ 20210515131526.0 000787061 006__ m\\\\\o\\d\\\\\\\\ 000787061 007__ cr\un\nnnunnun 000787061 008__ 161010s2017\\\\cau\\\\\ob\\\\001\0\eng\\ 000787061 010__ $$a 2016046485 000787061 020__ $$a9781440848544$$qelectronic book 000787061 020__ $$a1440848548$$qelectronic book 000787061 020__ $$z9781440848537$$qacid-free paper 000787061 035__ $$a(NhCcYBP)EBC4719171 000787061 040__ $$aNhCcYBP$$cNhCcYBP 000787061 042__ $$apcc 000787061 043__ $$an-us--- 000787061 050_4 $$aZ711$$b.M53 2017 000787061 08200 $$a025.5$$223 000787061 1001_ $$aMiddleton, Kathy L.,$$eauthor. 000787061 24510 $$aYes! on demand :$$bhow to create winning, customized library service /$$cKathy L. Middleton ; foreword by Rivkah Sass. 000787061 264_1 $$aSanta Barbara, California :$$bLibraries Unlimited, an imprint of ABC-CLIO, LLC,$$c[2017] 000787061 300__ $$a1 online resource (xvii, 123 pages) 000787061 336__ $$atext$$btxt$$2rdacontent 000787061 337__ $$acomputer$$bn$$2rdamedia 000787061 338__ $$aonline resource$$bnc$$2rdacarrier 000787061 504__ $$aIncludes bibliographical references and index. 000787061 5050_ $$aHeroes on the front line -- Shift in thinking required -- Yes! on demand -- Business yes! models -- Eliminate no -- Personalize service -- Break and fix rules. 000787061 506__ $$aAccess limited to authorized users 000787061 533__ $$aElectronic reproduction.$$bAnn Arbor, MI$$nAvailable via World Wide Web. 000787061 588__ $$aDescription based on online resource; title from digital title page (viewed on January 03, 2017). 000787061 650_0 $$aLibraries$$xCustomer services. 000787061 650_0 $$aPublic services (Libraries) 000787061 650_0 $$aLibrary employees$$xIn-service training. 000787061 650_0 $$aPublic libraries$$zUnited States$$xAdministration. 000787061 650_0 $$aCustomer services$$zUnited States$$vCase studies. 000787061 7102_ $$aProQuest (Firm) 000787061 77608 $$iPrint version:$$aMiddleton, Kathy L., author.$$tYes! on demand$$dSanta Barbara, California : Libraries Unlimited, an imprint of ABC-CLIO, LLC, [2017]$$z9781440848537$$w(DLC) 2016027467 000787061 852__ $$bebk 000787061 85640 $$3GOBI DDA$$uhttps://univsouthin.idm.oclc.org/login?url=http://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=4719171$$zOnline Access 000787061 909CO $$ooai:library.usi.edu:787061$$pGLOBAL_SET 000787061 980__ $$aEBOOK 000787061 980__ $$aBIB 000787061 982__ $$aEbook 000787061 983__ $$aOnline