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1. Introduction
1.1 Overview
1.2 Structure of the book


2. Literature review
2.1 Trends in news consumption
2.2 Serendipity from the perspective of media audience studies
2.3 Serendipity research in the human information behavior field
2.4 Information encountering


3. Methods
3.1 Study design methods
3.2 Data analysis


4. Perception of IEON
4.1 Online news consumers and their perception of IEON
4.1.1 The types of news stories individuals come across online
4.1.2 The types of online news sources as an environment for IEON
4.1.3 The types of online news readers
4.1.4 Perception of IEON
4.2 IEON in a news reading context
4.3 IEON in a non-news-reading context
4.4 Emotional dimension of IEON


5. The process of IEON
5.1 Triggers for IEON
5.2 Steps involved in IEON
5.2.1 Noticing
5.2.2 Stopping
5.2.3 Reading
5.2.4 Capturing
5.2.5 Sharing
5.2.6 Returning/wandering off


6. Conceptual framework of IEON
6.1 Definition of IEON
6.2 Facets of IEON
6.3 Process model of IEON
6.4 IEON and the public sphere


7. Implications and future directions
7.1 Implications for the media industry
7.2 Methodological implications
7.3 Future research


Appendix 1: demographics of interview respondents
Appendix 2: description of IEON process steps
Bibliography
Author biographies.

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