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Prologue : thirty years of transformation
Introduction : how to transcend the transactional
Meet the transformational consumer
Removing resistance and triggering progress
The hero's journey of your transformational consumer
Your call to adventure
Rethink what you sell
Rethink your customer
Rethink your marketing
Rethink your competition
Rethink your culture
Conclusion: transcendence : the natural state of things
The transformational consumer self-assessment : what do you need to rethink first?
Acknowledgements
About the author.

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