TY - GEN T1 - Leading the customer experience :inspirational service leadership / AU - Cook, Sarah, CN - HF5415.5 ID - 788726 KW - Customer services. KW - Leadership. KW - Customer relations. SN - 9781317106777 (electronic bk.) SN - 1317106776 (electronic bk.) TI - Leading the customer experience :inspirational service leadership / LK - https://univsouthin.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=841627 UR - https://univsouthin.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=841627 ER -