Uncovering complexity and detail : the UX proposition / Andy Priestner and Matt Borg
Using ethnographic methods to study library use / Bryony Ramsden
Embracing an ethnographic agenda : context, collaboration and complexity / Donna M. Lanclos
Holistic UX : harness your library's data fetish to solve the right problems / Matt Borg and Matthew Reidsma
Applying human-centred design to the library experience / Paul-Jervis Heath
The why, what and how of using ethnography for designing user experience in libraries (and a few pitfalls to avoid) / Leah Emary
Identifying the barriers : taskscapes and the social contexts of library UX / Andrew D. Asher
Illuminating study spaces at Cambridge University with Spacefinder : a case study / Andy Priestner
WhoHas? : a pilot study exploring the value of a peer-to-peer sub-lending service / Helen Murphy
User experience beyond ramps : the invisible problem and the special case / Penny Andrews
Changing the dialogue : the story of the award-winning Alan Gilbert Learning Commons / Rosie Jones and Nicola Grayson
Case study : UX and a small academic library / Margaret Westbury
Understanding our students and ourselves : transformative library instruction through an ethnographic lens / Michael Courtney and Carrie Donovan
What makes an informal learning space? : a case study from Sheffield Hallam University / Bea Turpin, Deborah Harrop, Edward Oyston, Maurice Teasdale, David Jenkin and John McNamara
Spaces for learning? : using ethnographic techniques : a case study from the University Library, Edge Hill University / Helen Jamieson
Are you sitting comfortably ...? / Elizabeth Tilley
UX in libraries : leaping the chasm / Andy Priestner and Matt Borg.