TY - GEN T1 - An introduction to industrial service design / AU - Miettinen, Satu, CN - HF5415.5 ID - 789212 KW - Customer services. KW - Consumer satisfaction. KW - Service industries. SN - 9781317181750 (electronic bk.) SN - 1317181751 (electronic bk.) TI - An introduction to industrial service design / LK - https://univsouthin.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1417302 UR - https://univsouthin.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1417302 ER -