Foreword / by Drew Locher
Introduction
It should be so simple : why we fail to deliver
Understanding your supply chain
Understanding the future : the mystery of forecasting
Can we do it? : effective sales and operations planning
Managing inventory : if you don't have it, you can't sell it
What should we make next? : the keys to production scheduling
Managing your inbound supply chain
Making your international supply chain work
Working with suppliers
Making the best use of your erp system
Managing a distribution network for on time in full delivery
Bringing it all together
Acknowledgements
About the author.