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Preface; Contents; 1 Event Logs; 1.1 Process Model vs. Process Instances; 1.2 Task Allocation; 1.3 Identifying the Process Instances; 1.4 Recording Events in an Event Log; 1.5 Event Logs in CSV Format; 1.6 Reading an Event Log with Python; 1.7 Sorting an Event Log with Python; 1.8 Reading the Event Log as a Dictionary; 1.9 Summary; 2 Control-Flow Perspective; 2.1 The Transition Matrix; 2.2 The Control-Flow Algorithm; 2.3 Implementation in Python; 2.4 Introducing Graphviz; 2.5 Using PyGraphviz; 2.6 Edge Thickness; 2.7 Activity Counts; 2.8 Node Coloring; 2.9 Summary

3 Organizational Perspective3.1 Handover of Work; 3.2 Implementing Handover of Work; 3.3 Working Together; 3.4 Implementing Working Together; 3.5 Undirected Graphs; 3.6 Edge Thickness; 3.7 Users and Activities; 3.8 Work Distribution; 3.9 Summary; 4 Performance Perspective; 4.1 Dates and Times in Python; 4.2 Parsing the Timestamps; 4.3 Average Timestamp Difference; 4.4 Drawing the Graph; 4.5 Analyzing the Timeline of Events; 4.6 Plotting the Dotted Chart; 4.7 Using Relative Time; 4.8 Activity Duration; 4.9 Summary; 5 Process Mining in Practice; 5.1 The BPI Challenge 2012

5.2 Understanding the XES Format5.3 Reading XES with Python; 5.4 Analyzing the Control-Flow Perspective; 5.5 Analyzing the Organizational Perspective; 5.6 Analyzing the Performance Perspective; 5.7 Process Mining with Disco; 5.8 Process Mining with ProM; 5.9 Conclusion; References

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