@article{792096,
      author = {Milner, Eileen M., and Joyce, Paul,},
      url = {http://library.usi.edu/record/792096},
      title = {Lessons in leadership meeting the challenges of public  services management / [electronic resource] :},
      publisher = {Routledge,},
      recid = {792096},
      pages = {ix , 181 p. :},
      address = {London ;},
      year = {2005},
}