TY  - GEN
T1  - Handbook of CRM:achieving excellence in customer management /
DA  - 2006.
CY  - Amsterdam ;
CY  - London :
AU  - Payne, Adrian.
CN  - HF5415.5
PB  - Elsevier Butterworth-Heinemann,
PP  - Amsterdam ;
PP  - London :
PY  - 2006.
ID  - 793063
KW  - Customer relations.
KW  - Relationship marketing
TI  - Handbook of CRM:achieving excellence in customer management /
LK  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=255230
UR  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=255230
ER  -