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000793063 050_4 $$aHF5415.5$$b.P39 2006
000793063 08204 $$a658.812$$222
000793063 1001_ $$aPayne, Adrian.
000793063 24510 $$aHandbook of CRM:$$bachieving excellence in customer management /$$cAdrian Payne.
000793063 260__ $$aAmsterdam ;$$aLondon :$$bElsevier Butterworth-Heinemann,$$c2006.
000793063 300__ $$axx, 438 p. :$$bill.
000793063 336__ $$atext$$2rdacontent
000793063 337__ $$acomputer$$2rdamedia
000793063 338__ $$aonline resource$$2rdacarrier
000793063 504__ $$aIncludes bibliographical references and index.
000793063 506__ $$aAccess limited to authorized users.
000793063 650_0 $$aCustomer relations.
000793063 650_0 $$aRelationship marketing$$xManagement.
000793063 655_0 $$aElectronic books
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000793063 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=255230$$zOnline Access
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