@article{794263,
      author = {Bryson, J. R., and Daniels, P. W. and Warf, Barney,},
      url = {http://library.usi.edu/record/794263},
      title = {Service worlds people, organisations, technologies /  [electronic resource] :},
      publisher = {Routledge,},
      recid = {794263},
      pages = {viii, 286 p. :},
      address = {London ;},
      year = {2004},
}