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000794562 008__ 131122r20132002nyu\\\\\ob\\\\001\0\eng\d
000794562 020__ $$z9780789017307
000794562 020__ $$a9781315863474$$q(electronic book)
000794562 035__ $$a(MiAaPQ)EBC1521067
000794562 035__ $$a(CaPaEBR)ebr10795586
000794562 035__ $$a(OCoLC)863822476
000794562 040__ $$aMiAaPQ$$beng$$erda$$epn$$cMiAaPQ$$dMiAaPQ
000794562 050_4 $$aZ711$$b.H45 2013
000794562 0820_ $$a025.5
000794562 24500 $$aHelping the difficult library patron :$$bnew approaches to examining and resolving a long-standing and ongoing problem /$$cKwasi Sarkodie-Mensah, PhD, editor.
000794562 264_1 $$aNew York :$$bRoutledge,$$c2013.
000794562 300__ $$a1 online resource (314 pages)
000794562 336__ $$atext$$2rdacontent
000794562 337__ $$acomputer$$2rdamedia
000794562 338__ $$aonline resource$$2rdacarrier
000794562 500__ $$a"Helping the difficult library patron: new approaches to examining and resolving a long-standing and ongoing problem has been co-published simultaneously as The reference librarian, Numbers 75/76 2002."
000794562 500__ $$aFirst published by the Haworth Information Press, Inc., 2002.
000794562 504__ $$aIncludes bibliographical references and index.
000794562 506__ $$aAccess limited to authorized users.
000794562 588__ $$aDescription based on online resource; title from PDF title page (viewed November 22, 2013).
000794562 650_0 $$aPublic services (Libraries)
000794562 650_0 $$aLibraries and community.
000794562 650_0 $$aLibraries$$xPublic relations.
000794562 650_0 $$aLibraries$$xSecurity measures.
000794562 650_0 $$aCustomer relations.
000794562 650_0 $$aConflict management.
000794562 7001_ $$aSarkodie-Mensah, Kwasi.
000794562 852__ $$bebk
000794562 85640 $$3ProQuest Ebook Central Academic Complete$$uhttps://univsouthin.idm.oclc.org/login?url=http://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=1521067$$zOnline Access
000794562 909CO $$ooai:library.usi.edu:794562$$pGLOBAL_SET
000794562 980__ $$aEBOOK
000794562 980__ $$aBIB
000794562 982__ $$aEbook
000794562 983__ $$aOnline