@article{796891,
      author = {Visocky O'Grady, Jennifer, and Visocky O'Grady, Kenneth,},
      url = {http://library.usi.edu/record/796891},
      title = {A designer's research manual : succeed in design by  knowing your clients + understanding what they really need  /},
      recid = {796891},
      pages = {1 online resource (208 pages) :},
}