000797031 000__ 02394cam\a2200445\i\4500 000797031 001__ 797031 000797031 005__ 20210515134141.0 000797031 006__ m\\\\\o\\d\\\\\\\\ 000797031 007__ cr\un\nnnunnun 000797031 008__ 170628t20172017enka\\\\ob\\\\001\0\eng\\ 000797031 010__ $$a 2017030249 000797031 020__ $$a9780749480790$$q(electronic book) 000797031 020__ $$a0749480793$$q(electronic book) 000797031 020__ $$z9780749480776 000797031 035__ $$a(DLC)EBC4929728 000797031 040__ $$aNhCcYBP$$cNhCcYBP 000797031 042__ $$apcc 000797031 050_4 $$aHF5415.123$$b.M33 2017 000797031 08200 $$a658.8/102$$223 000797031 1001_ $$aMcDonald, Malcolm,$$eauthor. 000797031 24510 $$aMalcolm McDonald on key account management /$$cMalcolm McDonald with Beth Rogers. 000797031 264_1 $$aLondon ;$$aNew York, NY :$$bKogan Page Limited,$$c2017. 000797031 264_4 $$c©2017 000797031 300__ $$a1 online resource (xviii, 230 pages) 000797031 336__ $$atext$$btxt$$2rdacontent 000797031 337__ $$acomputer$$bc$$2rdamedia 000797031 338__ $$aonline resource$$bcr$$2rdacarrier 000797031 504__ $$aIncludes bibliographical references and index. 000797031 5050_ $$aAcknowledgements -- Introducing key account management -- The role of key accounts in achieving business growth -- Selecting the right key accounts -- Understanding buying decisions -- Key account plans -- Understanding account-based marketing -- People and skills for key account management -- Going global with key accounts -- The risks of key account management -- The future of key account management -- Appendix 1: The McDonald and Rogers 10 guidelines for profitable key account management -- Appendix 2: A quiz for key account managers -- Appendix 3: Important research articles on key account management -- Index. 000797031 506__ $$aAccess limited to authorized users 000797031 533__ $$aElectronic reproduction.$$bAnn Arbor, MI$$nAvailable via World Wide Web. 000797031 588__ $$aDescription based on online resource; title from digital title page (viewed on August 28, 2017). 000797031 650_0 $$aMarketing$$xKey accounts. 000797031 650_0 $$aSelling$$xKey accounts. 000797031 7001_ $$aRogers, Beth,$$d1957-$$eauthor. 000797031 7102_ $$aProQuest (Firm) 000797031 77608 $$iPrint version:$$aMcDonald, Malcolm, author.$$tMalcolm McDonald on key account management$$dNew York : Kogan Page Ltd, [2017]$$z9780749480776$$w(DLC) 2017022502 000797031 852__ $$bebk 000797031 85640 $$3GOBI DDA$$uhttps://univsouthin.idm.oclc.org/login?url=http://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=4929728$$zOnline Access 000797031 909CO $$ooai:library.usi.edu:797031$$pGLOBAL_SET 000797031 980__ $$aEBOOK 000797031 980__ $$aBIB 000797031 982__ $$aEbook 000797031 983__ $$aOnline