How to make things happen : a blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy / Beatriz Muñoz-Seca.
2017
HD38.5
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Linked Resource
Concurrent users
Unlimited
Authorized users
Authorized users
Document Delivery Supplied
Can lend chapters, not whole ebooks
Details
Title
How to make things happen : a blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy / Beatriz Muñoz-Seca.
Author
ISBN
9783319547862 (electronic book)
3319547860 (electronic book)
9783319547855
3319547852
3319547860 (electronic book)
9783319547855
3319547852
Publication Details
Cham, Switzerland : Palgrave Macmillan, 2017.
Language
English
Description
1 online resource.
Item Number
10.1007/978-3-319-54786-2 doi
Call Number
HD38.5
Dewey Decimal Classification
658.5
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users.
Source of Description
Online resource; title from PDF title page (viewed September, 05, 2017).
Available in Other Form
Print version: 3319547852
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