Improving public services : international experiences in using evaluation tools to measure program performance / Douglas J. Besharov, Karen J. Baehler, and Jacob Alex Klerman.
2016
HV40 .I478 2016
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Details
Title
Improving public services : international experiences in using evaluation tools to measure program performance / Douglas J. Besharov, Karen J. Baehler, and Jacob Alex Klerman.
ISBN
9780190646073 (electronic book)
Published
New York, NY : Oxford University Press, 2016.
Language
English
Description
1 online resource : illustrations.
Call Number
HV40 .I478 2016
Dewey Decimal Classification
361.60684
Summary
This volume spotlights recent advances in the worldwide use of quantitative performance measures in the public sector, especially approaches that incorporate program evaluation techniques. Chapters include single-country case studies, multi-country comparisons, and thoughtful essays on the challenges of making performance measurement and management work in diverse settings.
Note
Published in collaboration with the Center for International Policy Exchanges, University of Maryland.
This volume spotlights recent advances in the worldwide use of quantitative performance measures in the public sector, especially approaches that incorporate program evaluation techniques. Chapters include single-country case studies, multi-country comparisons, and thoughtful essays on the challenges of making performance measurement and management work in diverse settings.
This volume spotlights recent advances in the worldwide use of quantitative performance measures in the public sector, especially approaches that incorporate program evaluation techniques. Chapters include single-country case studies, multi-country comparisons, and thoughtful essays on the challenges of making performance measurement and management work in diverse settings.
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users.
Source of Description
Description based on online resource; title from home page (viewed on November 11, 2016).
Added Corporate Author
University of Maryland (College Park, Md.). Center for International Policy Exchanges, associated with work.
Series
International policy exchange series.
Available in Other Form
Print version: 9780190646059
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