Rethinking patient safety / by Suzette Woodward.

1. Patient safety
2. The scale of the problem
3. A culture of learning
4. Systems approach to safety
5. The right culture for safety
6. Learning or counting from incidents
7. Relegated to the back office
8. The impact on front-line workers
9. The implementation challenge
10. Implementation : the way forward
11. The next fifteen years and beyond
12. Sign up to safety
13. Enlightenment
14. An evolving concept
15. Facilitated conversations.