The 7 keys to communicating in Japan : an intercultural approach / Haru Yamada, Orlando R. Kelm, David A. Victor.
2017
HF5718.2.J3 Y36 2017 (Mapit)
Available at General Collection
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Details
Title
The 7 keys to communicating in Japan : an intercultural approach / Haru Yamada, Orlando R. Kelm, David A. Victor.
Author
Yamada, Haru, author.
ISBN
9781626164765 (hardcover)
1626164762 (hardcover)
9781626164772 (paperback)
1626164770 (paperback)
9781626164789 (electronic book)
1626164762 (hardcover)
9781626164772 (paperback)
1626164770 (paperback)
9781626164789 (electronic book)
Published
Washington, DC : Georgetown University Press, [2017]
Language
English
Description
xxiii, 256 pages : illustrations ; 23 cm
Call Number
HF5718.2.J3 Y36 2017
Dewey Decimal Classification
658.4/50952
Summary
This book provides a practical set of guidelines for people wishing to communicate professionally in Japan, following the model of the similar book by Kelm and Victor on Brazil. Good communication requires more than knowing the language. Haru Yamada, Orlando Kelm, and David Victor, seasoned cross-cultural trainers for businesspeople, provide a guide through Victor's LESCANT model (Language, Environment, Social Organization, Context, Authority, Nonverbal, and Time). Each chapter addresses one of these topics and demonstrates how to evaluate the differences between Japan and North America, presenting examples to help people avoid common communication mistakes. The book is generously peppered with photographs to provide visual examples. The authors complete the book with a case study chapter on a business interaction between Japanese and North Americans (NA). They then gathered comments from various NA professionals working in Japan and Japanese working with US professionals about the interactions in the case, providing helpful observations about the situation. The book straddles some language and communication topics, international relations, and reaches into the business community, a strong academic program at GU, presenting us with a new opportunity to reach a wider audience.
Bibliography, etc. Note
Includes bibliographical references and index.
Available in Other Form
7 keys to communicating in Japan.
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Table of Contents
Japanese language: one language one country
Japanese environment : ma ? human translation of natural space
Japanese social organization : inside and outside faces
Japanese contexting : listener talk 101
Japanese authority conception : playing chess or playing go
Japanese nonverbal communication : not just about a bow
Japanese temporal conception : right thing at the right time
Case study : getting down to earth with cloud computing.
Japanese environment : ma ? human translation of natural space
Japanese social organization : inside and outside faces
Japanese contexting : listener talk 101
Japanese authority conception : playing chess or playing go
Japanese nonverbal communication : not just about a bow
Japanese temporal conception : right thing at the right time
Case study : getting down to earth with cloud computing.