000801702 000__ 02928cam\a22004571i\4500 000801702 001__ 801702 000801702 005__ 20210515135508.0 000801702 006__ m\\\\\o\\d\\\\\\\\ 000801702 007__ cr\un\nnnuunun 000801702 008__ 171205s2018\\\\caua\\\\ob\\\\001\0\eng\d 000801702 019__ $$a1006606916 000801702 020__ $$a9781440855375$$q(electronic book) 000801702 020__ $$a1440855374$$q(electronic book) 000801702 020__ $$z9781440855368 000801702 020__ $$z1440855366 000801702 035__ $$a(OCoLC)on1004376630 000801702 035__ $$a(NhCcYBP)EBC5105809 000801702 040__ $$aNhCcYBP$$cNhCcYBP 000801702 043__ $$an-us--- 000801702 050_4 $$aZ678.85$$b.M37 2018eb 000801702 08204 $$a027.473$$223 000801702 1001_ $$aMatthews, Joseph R.,$$eauthor. 000801702 24514 $$aThe evaluation and measurement of library services /$$cJoseph R. Matthews. 000801702 250__ $$aSecond edition /$$bforeword by Lisa Hinchliffe. 000801702 264_1 $$aSanta Barbara, CA :$$bLibraries Unlimited,$$c[2018] 000801702 300__ $$a1 online resource (xxvi, 446 pages) :$$billustrations 000801702 336__ $$atext$$btxt$$2rdacontent 000801702 337__ $$acomputer$$bc$$2rdamedia 000801702 338__ $$aonline resource$$bcr$$2rdacarrier 000801702 504__ $$aIncludes bibliographical references and indexes. 000801702 5050_ $$aPart I. Evaluation : process and models -- Evaluation issues -- Evaluation models -- Part II. Methodology concerns -- Qualitative tools -- Quantitative tools -- Analysis of data -- Part III. Evaluation of library operations -- Evaluation of operations -- Evaluation of technical services -- Evaluation of interlibrary loan -- Evaluation of automated systems -- Evaluation of materials handling systems -- Part IV. Evaluation of library services -- Library users and nonusers -- Evaluation of the physical collection -- Evaluation of electronic resources -- Evaluation of eBooks -- Evaluation of reference services -- Evaluation of information literacy -- Evaluation of summer reading programs -- Evaluation of customer service -- Evaluation of social media -- Evaluation of physical space -- Evaluation of the user experience -- Part V. Evaluation of library outcomes -- Evaluating the broader perspective -- Outcomes and value -- Economic impacts -- Evaluation of social impacts -- Communicating the value of the library. 000801702 506__ $$aAccess limited to authorized users 000801702 588__ $$aDescription based on print version record. 000801702 650_0 $$aLibraries$$zUnited States$$xEvaluation. 000801702 650_0 $$aPublic services (Libraries)$$zUnited States$$xEvaluation. 000801702 650_0 $$aLibraries$$xEvaluation. 000801702 650_0 $$aPublic services (Libraries)$$xEvaluation. 000801702 77608 $$iPrint version:$$aMatthews, Joseph R., author.$$tEvaluation and measurement of library services$$bSecond edition / foreword by Lisa Hinchliffe.$$dSanta Barbara, CA : Libraries Unlimited, [2018]$$z9781440855368$$z1440855366$$w(DLC) 2017023250 000801702 85280 $$bebk$$hProQuest Ebook Central 000801702 85640 $$3ProQuest Ebook Central$$uhttps://univsouthin.idm.oclc.org/login?url=http://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=5105809$$zOnline Access 000801702 909CO $$ooai:library.usi.edu:801702$$pGLOBAL_SET 000801702 980__ $$aEBOOK 000801702 980__ $$aBIB 000801702 982__ $$aEbook 000801702 983__ $$aOnline