Understanding visitor experiences
Visitors, conversation, and learning
Interpretive activism
An overview of the Selinda model of visitor learning
Designing visitor experiences
Communication
Collaboration
Guidance
Curiosity
Perceptual curiosity
Intellectual curiosity
Interest
Confidence
Success
Expediency
Challenge
Expectations
Uncertainty
Control
Choice
Power
Play
Imagination
Sensory exploration
References
Appendix A. Descriptions of the colored shadows and the color connection exhibits
Appendix B. Overview of original research
Appendix C. Summary of motivations, principles, and strategies
Appendix D. Sample knowledge hierarchies.