@article{806254, recid = {806254}, author = {Bergeron, Bryan P.,}, title = {Performance management in healthcare : from key performance indicators to balanced scorecard /}, pages = {1 online resource.}, note = {"A CRC title, part of the Taylor & Francis imprint, a member of the Taylor & Francis Group, the academic division of T&F Informa plc."}, url = {http://library.usi.edu/record/806254}, }