@article{806657,
      recid = {806657},
      author = {Kelman, Herbert C., and Fisher, Ronald J.,},
      title = {Herbert C. Kelman : a pioneer in the social psychology of  conflict analysis and resolution /},
      pages = {1 online resource.},
      note = {6.2 Interactive Problem Solving.},
      abstract = {This edited volume presents selected papers capturing  Herbert Kelman’s unique and seminal contributions to the  social psychology of conflict analysis and resolution, with  a special emphasis on the utility of concepts for  understanding and constructively addressing violent and  intractable conflicts. Central concepts covered include  perceptual processes, basic human needs, group and  normative processes, social identity, and intergroup trust,  which form the basis for developing interactive methods of  conflict resolution.},
      url = {http://library.usi.edu/record/806657},
      doi = {https://doi.org/10.1007/978-3-319-39032-1},
}