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Introduction; Research and Development Management: Tools and Cases; Technology Assessment; Technology Forecasting; Technology Management; References; Contents; Part I: Technology Assessment; 1: Technology Assessment in the Automotive Sector; 1.1 Introduction; 1.2 Literature Review; 1.3 DTNA Case Study; 1.4 Analysis and Results; 1.5 Conclusions; References; 2: Technology Assessment in the Financial Sector; 2.1 Introduction; 2.2 Background; 2.2.1 Evolution of Mobile Banking; 2.2.2 Common Features and Services of Mobile Banking; 2.3 Technology Adoption Perspectives; 2.3.1 Personal Perspective.

2.3.2 Technical Perspective2.3.3 Security; 2.4 Methodology; 2.5 Results; 2.6 Conclusions; References; 3: Technology Assessment in the Software Sector; 3.1 Introduction; 3.2 Literature Review; 3.3 Methodology; 3.4 Results and Conclusion; Appendix 1: HDM Model for Selecting and ETL Tool; Appendix 2: Weights to Perspectives; Appendix 3: Weights for Criteria; Appendix 4: Definitions of Criteria for Expert; References; 4: Technology Assessment in the Transportation and Retail Sectors; 4.1 Introduction; 4.2 Literature Review and Background; 4.3 Methodology; 4.4 Results; 4.5 Conclusions; References.

5: Technology Assessment in the Energy Sector5.1 Introduction; 5.2 Multi Perspective Gap Analysis; 5.2.1 Technical Perspective; 5.2.1.1 The Requirements (Needs); 5.2.1.2 The Current Capabilities; 5.2.1.3 The Gaps; 5.2.2 Organizational Perspective; 5.2.2.1 The Requirements (Needs); 5.2.2.2 The Current Capabilities; 5.2.2.3 The Gaps; 5.2.3 Personal Perspective; 5.2.3.1 The Requirements (Needs); 5.2.3.2 The Current Capabilities; 5.2.3.3 The Gaps; 5.2.4 Environmental Perspective; 5.2.4.1 The Requirements; 5.2.4.2 The Current Capabilities; 5.2.4.3 The Gaps; 5.3 Assessment of Candidate Technologies.

5.3.1 Conventional Storage Water Heater5.3.2 Tankless Water Heater; 5.3.3 Heat Pump Water Heater; 5.3.4 Solar Water Heater (SWH); 5.4 Final Assessment; 5.4.1 Performance Factors; 5.4.2 Cost; 5.4.3 Environment; 5.4.4 Convenience; 5.4.5 Safety; 5.4.5.1 Equipment Safety; 5.4.5.2 UL Listed; 5.5 Conclusions; References; Part II: Technology Forecasting; 6: Technology Forecasting: Case of 3D Printing; 6.1 Introduction; 6.2 Challenges in 3D Printing; 6.2.1 Technological Challenges; 6.2.1.1 Material; 6.2.1.2 Accuracy; 6.2.1.3 Quality; 6.2.1.4 Ease of Use; 6.2.2 Organizational Challenges; 6.2.2.1 Cost.

6.2.3 Social Challenges6.2.3.1 Social Implications; 6.2.3.2 Safety; 6.2.3.3 Intellectual Property/Copyright Issues; 6.3 Vision and Future of 3D Printing; 6.3.1 Current Market Analysis; 6.3.2 Expected Future Trends; 6.4 Scenario Analysis; 6.4.1 Best Case Scenario; 6.4.2 Trend Scenario; 6.4.3 Worst Case Scenario; 6.5 Discussion and Conclusions; References; 7: Technology Forecasting: Case of Robot Technology; 7.1 Introduction; 7.2 Literature Review; 7.3 Customers ́Voice Analysis; 7.4 Patent Analysis; 7.5 Discussion and Conclusions; Appendix; References.

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