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Intro; Foreword Proceedings HCSE 2017; Preface; Contents; Contributors; Regular Contributions; 1 How to Protect a Hospital Against Cyber Attacks; Abstract; 1 Introduction; 2 The Cyber Attack Sources; 2.1 Hacktivists; 2.2 Terrorists; 2.3 Criminals or State Sponsored Hackers; 3 The Cyber Attack Approach; 3.1 The Information System Mapping as a Tool; 3.2 The Critical Assets; 3.3 The Critical Asset Attractiveness; 3.4 The Threat Scenarios; 4 The Scenario Assessment with the Information System Mapping; 4.1 The Strongly Connected Components of the Information System; 4.2 The K Partitioning Problem
4.3 Feedback of Partitioning by Scenario5 Conclusion; References; Analytical Approaches to Operating Room Management; 1 Introduction; 2 Surgical Case Length Prediction; 3 Improving Operational Efficiency of the Perioperative Process; 4 Post-Anesthesia Care Unit Scheduling; 5 Discussion; References; A New Decomposition Approach for the Home Health Care Problem; 1 Introduction; 2 Problem Statement and Related Work; 3 Methodology; 3.1 Stage 1: Route First; 3.2 Stage 2: Solving the Assignment Problem; 3.3 Obtaining the Operational Routes; 4 Data Generation and Preliminary Experiments
5 Conclusion and PerspectivesReferences; 4 Strategic Operations Management in Healthcare: A Reference Model for Cardiac Rehabilitation; Abstract; 1 Introduction; 2 Methodology; 3 Literature Review and Definition of the Theoretical Model; 3.1 Internal Factors; 3.2 External Factors; 4 Results from the Case Study; 5 Towards a Reference Model for Strategic Operations Management in Healthcare; 6 Conclusion; Acknowledgements; References; Mining the Patient Flow Through an Emergency Department to Deal with Overcrowding; 1 Introduction; 2 A Case Study; 2.1 Patient Population
2.2 Retrospective Analysis3 Process Modelling; 3.1 Preprocessing; 3.2 Process Discovery; 3.3 Patient Clustering; 4 Conclusions; References; A Location Problem for Medically Under-Served Areas in Korea; 1 Introduction; 2 Problem Description; 2.1 Operational Definitions for MUA; 2.2 Location Model; 3 Case: MUA Support Program in Korea for Obstetrics Care; 3.1 Case Illustration; 3.2 Results; 4 Conclusion; References; A Choice Model for Estimating Realized Accessibility: Case Study for Obstetrics Care in Korea; 1 Introduction; 2 Discrete Choice Model
3 Choice Model for Obstetrics Patients in Korea3.1 Model Components; 3.2 Data; 4 Result; 5 Conclusion; References; Handling Time-Related Demands in the Home Care Nurse-to-Patient Assignment Problem with the Implementor-Adversarial Approach; 1 Introduction; 1.1 Related Works; 2 Nurse-to-Patient Assignment Problem; 3 The Robust Optimization Approach; 3.1 Uncertainty Set; 3.2 Robust Model; 3.3 Implementor-Adversarial Algorithm; 4 Computational Tests and Results; 5 Conclusions; References; A Cardinality-Constrained Robust Approach for the Ambulance Location and Dispatching Problem
4.3 Feedback of Partitioning by Scenario5 Conclusion; References; Analytical Approaches to Operating Room Management; 1 Introduction; 2 Surgical Case Length Prediction; 3 Improving Operational Efficiency of the Perioperative Process; 4 Post-Anesthesia Care Unit Scheduling; 5 Discussion; References; A New Decomposition Approach for the Home Health Care Problem; 1 Introduction; 2 Problem Statement and Related Work; 3 Methodology; 3.1 Stage 1: Route First; 3.2 Stage 2: Solving the Assignment Problem; 3.3 Obtaining the Operational Routes; 4 Data Generation and Preliminary Experiments
5 Conclusion and PerspectivesReferences; 4 Strategic Operations Management in Healthcare: A Reference Model for Cardiac Rehabilitation; Abstract; 1 Introduction; 2 Methodology; 3 Literature Review and Definition of the Theoretical Model; 3.1 Internal Factors; 3.2 External Factors; 4 Results from the Case Study; 5 Towards a Reference Model for Strategic Operations Management in Healthcare; 6 Conclusion; Acknowledgements; References; Mining the Patient Flow Through an Emergency Department to Deal with Overcrowding; 1 Introduction; 2 A Case Study; 2.1 Patient Population
2.2 Retrospective Analysis3 Process Modelling; 3.1 Preprocessing; 3.2 Process Discovery; 3.3 Patient Clustering; 4 Conclusions; References; A Location Problem for Medically Under-Served Areas in Korea; 1 Introduction; 2 Problem Description; 2.1 Operational Definitions for MUA; 2.2 Location Model; 3 Case: MUA Support Program in Korea for Obstetrics Care; 3.1 Case Illustration; 3.2 Results; 4 Conclusion; References; A Choice Model for Estimating Realized Accessibility: Case Study for Obstetrics Care in Korea; 1 Introduction; 2 Discrete Choice Model
3 Choice Model for Obstetrics Patients in Korea3.1 Model Components; 3.2 Data; 4 Result; 5 Conclusion; References; Handling Time-Related Demands in the Home Care Nurse-to-Patient Assignment Problem with the Implementor-Adversarial Approach; 1 Introduction; 1.1 Related Works; 2 Nurse-to-Patient Assignment Problem; 3 The Robust Optimization Approach; 3.1 Uncertainty Set; 3.2 Robust Model; 3.3 Implementor-Adversarial Algorithm; 4 Computational Tests and Results; 5 Conclusions; References; A Cardinality-Constrained Robust Approach for the Ambulance Location and Dispatching Problem