@article{809449,
      author = {Kotthoff, Helga. and Spencer-Oatey, Helen,},
      url = {http://library.usi.edu/record/809449},
      title = {Handbook of intercultural communication [electronic  resource] /},
      publisher = {Mouton de Gruyter,},
      recid = {809449},
      pages = {xxi, 560 p. :},
      address = {Berlin ;},
      year = {2007},
}