Items
Details
Table of Contents
The pitch: Excellence, now more than ever
Excellence dividend: the plot
Organizing principle I
Organizing principle II
Section I: Execution
Execution, first among equals
Section II: Excellence
Excellence is the next five minutes
Culture, the sine qua non
The trailblazers, small- and medium-size enterprises
Section III: People
One more (damn) time: putting people first
A mania for training
Tech tsunami, white-collar apocalypse, the new moral imperative
Job security in an insecure world
Section IV: Innovation
Whoever tries the most stuff wins, whoever screws the most stuff up wins
We are who we hang out with
Section V: Adding value, a "top line" obsession
A passions for design, differentiator #1
The relentless pursuit of TGRs/Things Gone Right (and eight other value-added strategies)
Section VI: Leadership excellence
Listening, the bedrock of leadership excellence
Frontline leadership excellence, the most undervalued asset
Twenty-six tactics to spur leadership excellence, guaranteed to work
Epilogue: Coda 2018.
Excellence dividend: the plot
Organizing principle I
Organizing principle II
Section I: Execution
Execution, first among equals
Section II: Excellence
Excellence is the next five minutes
Culture, the sine qua non
The trailblazers, small- and medium-size enterprises
Section III: People
One more (damn) time: putting people first
A mania for training
Tech tsunami, white-collar apocalypse, the new moral imperative
Job security in an insecure world
Section IV: Innovation
Whoever tries the most stuff wins, whoever screws the most stuff up wins
We are who we hang out with
Section V: Adding value, a "top line" obsession
A passions for design, differentiator #1
The relentless pursuit of TGRs/Things Gone Right (and eight other value-added strategies)
Section VI: Leadership excellence
Listening, the bedrock of leadership excellence
Frontline leadership excellence, the most undervalued asset
Twenty-six tactics to spur leadership excellence, guaranteed to work
Epilogue: Coda 2018.