@article{823231,
      recid = {823231},
      author = {Borgonovi, Elio. and Pessina, Eugenio Anessi. and Bianchi,  Carmine.},
      title = {Outcome-based performance management in the public sector  /},
      publisher = {Springer,},
      address = {Cham, Switzerland :},
      pages = {1 online resource.},
      year = {2018},
      url = {http://library.usi.edu/record/823231},
      doi = {https://doi.org/10.1007/978-3-319-57018-1},
}