@article{823290, note = {3.6.2 Cross Tabulation Among Self-Awareness, Other EI Dimensions and the EQ Index.}, author = {Chakrabarti, Gagari. and Chatterjea, Tapas.}, url = {http://library.usi.edu/record/823290}, title = {Employees' Emotional Intelligence, Motivation & Productivity, and Organizational Excellence : a Future Trend in HRD /}, publisher = {Springer Singapore,}, abstract = {This book focuses on emotional intelligence, which has emerged as a factor in superior on-the-job performance and ability to lead an effective life. Based on an emerging country, namely India, the book deviates from traditional approaches by focusing on non-cognitive rather than cognitive skills to explain and predict performance and achievements. It finds that those with strong intrinsic non-cognitive skills, like trustworthiness, conscientiousness, adaptability, initiative and commitment have a better chance of becoming effective leaders with enhanced service-orientation, empathy and conflict management skills -traits desired by any organization striving for efficiency. It also demonstrates that while such imponderable, intrinsic skills matter, they cannot replace discernible psycho-social factors and hence, effective hiring strategies must focus on behavioural competence along with cognitive skills. The book also discusses organizations' desire to ensure a working environment that is vibrant and positive in an attempt to prevent unconstructive or disruptive factors and to ensure improved performances over time. The book is a valuable resource for corporate personnel, as well as for researchers and practitioners in the field.}, doi = {https://doi.org/10.1007/978-981-10-5759-5}, recid = {823290}, pages = {1 online resource (320 pages).}, address = {Singapore :}, year = {2017}, }