@article{824079,
      recid = {824079},
      author = {Jongen, Crystal, and McCalman, Janya, and Bainbridge,  Roxanne, and Clifford, Anton,},
      title = {Cultural competence in health : a review of the evidence  /},
      pages = {1 online resource (xiv, 139 pages) :},
      abstract = {This resource supports evidence-informed approaches to  improving the cultural competence of health service  delivery. By reviewing the evidence from Australia, Canada,  New Zealand and the US, it provides readers with a clear  and systematic overview of the interventions and indicators  applied to enable health system agencies and professionals  to work effectively in various cross-cultural health care  situations. The book highlights the importance of cultural  competence and describes the current situation in the  studied countries; identifies effective approaches and  strategies for improving the situation; reviews the  indicators for measuring progress; assesses the health  outcomes associated with cultural competence; summarizes  the quality of the evidence; and presents an  evidence-informed conceptual framework for cultural  competence in health. Cultural competence is critical to  reducing health disparities and has become a popular  concept in these countries for improving access to  high-quality, respectful and responsive health care. This  book provides policy makers, health practitioners,  researchers and students with a much needed summary of what  works to improve health systems, services and practice.},
      url = {http://library.usi.edu/record/824079},
      doi = {https://doi.org/10.1007/978-981-10-5293-4},
}