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Chapter 1. Infrastructure and Utilities: The Need for Regulation
Part I. Devising Regulation
Chapter 2. Theories of Regulation
Chapter 3. Regulatory Policies, Strategies, and Tools
Chapter 4. Regulatory Reforms
Chapter 5. Case Study: The 1994 Reform of the Water Sector in Italy
Part II. Installing Regulation
Chapter 6. The Politics of Regulation
Chapter 7. Regulatory Capacity
Chapter 8. Case Study: The Reform of the Water Sector in Italy in 1994-2001
Part III. Making Regulation Work
Chapter 9. Regulatory Commitment and Investments
Chapter 10. The Performance of Regulated Industries
Chapter 11. Case Study: The Reform of the Water Sector in Italy in 2001-2011
Chapter 12: Conclusion: The Design of Regulatory Systems.

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