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1. Introduction; Martin Kunc
Part I. Applications of System Dynamics in Management
2. Resetting the Clock: A Feedback Approach to the Dynamics of Organisational Inertia, Survival and Change; E. R. Larsen and A. Lomi
3. Management Attitudes, Learning and Scale in Successful Diversification: A Dynamic and Behavioural Resource System View; J. D. W. Morecroft
4. Relevance Assumed: A Case Study of Balanced Scorecard Development Using System Dynamics; H. A. Akkermans and K. E. van Oorschot
5. Interpersonal Success Factors for Strategy Implementation: A Case Study Using Group Model Building; R. J. Scott, R. Y. Cavana and D. Cameron
Part II. Methodological Developments
6. An Overview of Strategy and Tactics in System Dynamics Optimisation; B. C. Dangerfield and C. Roberts
7. Simulation by Repeated Optimisation; R. G. Coyle
8. Judgement and Supply Chain Dynamics; A. A. Syntetos, N. C. Georgantzas, J. E. Boylan and B. C. Dangerfield
9. Comparing Discrete-Event Simulation and System Dynamics: Users' Perceptions; A. A. Tako and S. Robinson
Part III. Applications of System Dynamics at Industry Level
10. Modelling the Sustainability of Mass Tourism in Island Tourist Economies; Y. Xing and B. C. Dangerfield
11. Modelling for Policu Assessment in the Natural Gas Industry; Y. Olaya and I. Dyner
12. Understanding the Drivers of Broadband Adoption: The Case of Rural and Remote Scotland; S. Howick and J. Whalley
Part IV. System Dyamics in Healthcare
13. System Dynamics Mapping of Acute Patient Flows; D. C. Lane and E. Husemann
14. Improving the Cost-Effectiveness of Chlamydia Screening with Targeted Screening Strategies; D. Evenden, P. R. Harper, S. C. Brailsford and V. Harindra
15. Competitive Dynamics in Pharmaceutical Markets: A Case Study in the Chronic Cardiac Disease Market; M. Kunc and R. Kazakov.

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