@article{827125,
      author = {Dumas, Marlon, and La Rosa, Marcello and Mendling, Jan,  and Reijers, Hajo A.,},
      url = {http://library.usi.edu/record/827125},
      title = {Fundamentals of business process management /},
      doi = {https://doi.org/10.1007/978-3-662-56509-4},
      recid = {827125},
      pages = {1 online resource (xxxii, 527 pages) :},
}