Managing uncertainty in crisis : exploring the impact of institutionalization on organizational sensemaking / Xiaoli Lu.
Lu, Xiaoli, author.
2017
HD49
Available Online

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Title Managing uncertainty in crisis : exploring the impact of institutionalization on organizational sensemaking / Xiaoli Lu.
Author Lu, Xiaoli, author.
ISBN 9789811039904 (electronic book)
9811039909 (electronic book)
9789811039898
DOI https://doi.org/10.1007/978-981-10-3990-4
Published Singapore : Springer, 2017.
Language English
Description 1 online resource (xxvii, 239 pages) : illustrations
Item Number 10.1007/978-981-10-3990-4 doi
Call Number HD49
Dewey Decimal Classification 658.4/056
Summary This book studies the variety of organizational strategies selected to cope with critical uncertainties during crises. This research formulates and applies an institutional sense-making model to explain the selection of strategies for coping with uncertainties during crises to answer the question why some organizations select a rule-based strategy to cope with uncertainties, whereas others pursue a more ad hoc-based strategy. It finds that the level of institutionalization does not affect strategy selection in the initial phase of responding to crises; that three rigidity effects can be identified in the selection of sense-making strategies once organizations have faced the failure of their selected strategies; that discontinuities in the feedback loop of sense-making do not necessarily move organizations to switch their sense-making strategies, but interact with institutionalization to contribute to switching sense-making strategies.This book bridges the gap between institutional thinking and crisis management theorizing. A major step forward in the world of crisis management studies!----Professor Arjen Boin, Leiden University, the NetherlandsIn a world of increasingly complex, sociotechnical systems interacting in high-risk environments, Professor Lu's analysis of how organizations manage uncertainty is both timely and profound.
Bibliography, etc. Note Includes bibliographical references and index.
Access Note Access limited to authorized users.
Digital File Characteristics text file PDF
Source of Description Description based on print version record.
Available in Other Form Managing Uncertainty in Crisis : Exploring the Impact of Institutionalization on Organizational Sensemaking
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All Resources
Managing Uncertainty in Crisis Sensemaking: A Core Challenge for Public Leadership
Coping with Uncertainty: Towards an Institutional Sensemaking Model
Exploring the Influence of Institutionalization on Sensemaking in Crises: A Research Design
The U.S. Federal Emergency Management Agency and the 2005 Great New Orleans Flood: A Deinstitutionalized Response Organization Facing Unknown Unknowns
NASA and the Space Shuttle Columbia Disaster: An Institution Coping with "Unknown Unknowns"
BP and the 2010 Gulf Coast Oil Spill Disaster: An Arrogant Organization Coping with a "Known Unknown"
The Los Angeles Police Department and the 1992 LA Riots: A Mythical Organization Coping with Known Unknowns
Towards a Theory of Institutional Sensemaking: Building on a Comparison of Four Cases.

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